Origin Sustainability Profile

Sustainability Summary

Good On You - Not found
Ethical Consumer - This information is locked, visit Ethical Consumer's website
B Corp - Not found
Trustpilot - 1.1/5 (927 reviews)
This is an unclaimed profile. Origin has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.

Origin presents itself as an energy company focused on the shift to cleaner power. Its sustainability pages say it supports the Paris Agreement and aims to cut emissions across its business and value chain. It also says it is investing in renewables, storage, solar, hydropower, and customer tools like GreenPower add-ons and solar products. At the same time, it still relies on gas and says gas will remain part of the energy mix for some time. Independent rating data is limited, but Good On You gives a different brand named Origin a good rating, so that result should not be treated as this energy company’s score. Public review data for Origin’s customer service is mixed to poor on Trustpilot.

Positive Sentiment Found
Public sentiment is mixed, with some positive signals around product quality and service in a few Trustpilot listings, but the strongest positive evidence is limited. One Trustpilot page for a different Origin-branded site shows a 4.7 out of 5 rating from 43 reviews, and another shows 4.3 out of 5 from 11 reviews, with comments praising fit, quality, and durability. However, these pages do not clearly match the Australian energy company, so they should be treated cautiously. On sustainability, the company’s own disclosures are fairly detailed: it publishes climate transition plans, says it supports the Paris Agreement, and reports under ESG and climate-related disclosure rules. That gives it a more visible sustainability profile than many energy retailers, even though independent third-party sustainability ratings for this exact company were not found in the material provided.

Common Criticisms:
The clearest third-party signal is weak customer sentiment on Trustpilot for Origin’s store site, which is rated 1.1 out of 5 from 927 reviews. That points to widespread dissatisfaction, although the reviews shown here are about customer service rather than sustainability. For sustainability itself, there is a transparency gap: no verified Good On You, B Corp, or similar independent sustainability assessment for the Australian energy company appears in the material provided. The company does publish climate plans and ESG reporting, but much of the detail comes from its own website, so outside verification is limited. The business also still relies on gas and says its only coal station will remain open until April 2029, which may concern readers looking for a faster move away from fossil fuels.

About Origin

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Unverified

Website
Visit Website

Industry
Utilities

Origin Sustainability Actions

Published climate transition plans

Origin says it released its first Climate Transition Action Plan in 2022 and a second one in 2025. These plans set out its 2030 emissions reduction targets and its longer-term aim to reach net zero by 2050. Net zero means cutting emissions as much as possible and balancing the rest. The company says the newer plan reaffirms the same targets and covers Scope 1, 2, and 3 emissions, which are direct emissions, purchased energy emissions, and other emissions across the value chain.

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Expanded renewable energy assets

Origin says it has recently acquired the Yarrabee Solar Farm development project in New South Wales and the Carisbrook Solar Farm in Victoria. It describes these purchases as part of a wider push to grow its renewable and storage portfolio. The company also says it owns the Shoalhaven Pumped Hydro Scheme, which stores energy using water and can help balance supply when demand changes. These steps point to a shift toward cleaner electricity sources, even though the business still operates gas and coal assets.

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Installed rooftop solar at scale

Origin says it has installed more than 1.8 million solar panels and has over 15 years of experience in solar. It also says it has put more solar panels on Australian rooftops than any other electricity or gas retailer. This shows the company has been active in household solar for a long time. The page also says customers can get quotes for solar, batteries, heat pumps, and EV chargers, which suggests Origin is trying to link energy supply with home electrification.

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Published 2026 sustainability reporting

Origin says its 2026 sustainability reporting is included in its 2026 Annual Report. It says this reporting covers climate-related financial disclosures and environmental, social, and governance performance. ESG means environmental, social, and governance issues, or how a company manages its impact on people and the planet. Publishing this kind of reporting gives readers a way to track progress, although the page does not provide all underlying data in the excerpt shown.

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Uses ISO 14001 systems

Origin says its environmental management work follows ISO 14001, an international standard for managing environmental impact. It says this system helps with pollution prevention, legal compliance, and better environmental performance. The company also says its environmental departments work under a governance structure that includes board oversight and a Global Green Committee. That suggests its environmental work is built into internal decision-making rather than left to one team alone.

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Origin Sustainability Commitments

2050

Reach net zero by 2050

Origin says it aims to reach net zero Scope 1, 2, and 3 emissions across its value chain by 2050. Scope 1 covers direct emissions from its own operations, Scope 2 covers emissions from purchased energy, and Scope 3 covers other emissions linked to its wider business. The company says this long-term goal is aligned with the Paris Agreement, which is the global climate deal to limit warming to 1.5°C above pre-industrial levels.

2030

Meet 2030 emissions targets

Origin says its Climate Transition Action Plan includes 2030 emissions reduction targets. It also says it has set 2030 targets for Scope 1 emissions of 330 kt or less, Scope 2 emissions of 70 kt or less, and Scope 3 emissions of 1,460 kt or less. These targets show a medium-term plan to reduce emissions before the 2050 net zero goal. The page does not show the full baseline or progress data in the excerpt provided.

2026

Close its coal station

Origin says its only coal-fired power station is set to close in April 2029. The company says the station still plays a role in meeting customer energy needs until then. This is a dated operational change rather than a broad climate promise, but it matters because coal is one of the highest-emitting fuels used for electricity generation.

Frequently Asked Questions

Has Origin published a sustainability report?

Confidence: High. As of September 2026, Origin says its 2026 sustainability reporting is included in its 2026 Annual Report. It also says this reporting covers climate-related financial disclosures and environmental, social, and governance performance. That means the company is publishing formal information on climate and ESG topics, not just short marketing claims. The material shown does not include the full report text or all underlying data, so readers may still need to check the annual report for details.. Sources: Origin sustainability - https://origin.com.au/sustainability

What is Origin's sustainability rating?

Confidence: Low. As of September 2026, no clear independent sustainability rating for Origin Energy appears in the material provided. Good On You shows a rating for a different brand with the same name, but that is not the Australian energy company and should not be used here. The strongest third-party signal found is a Trustpilot score of 1.1 out of 5 for Origin’s store site, which reflects customer reviews rather than sustainability performance. Consumers who want a fuller picture may need to look for a dedicated ESG rating or request more disclosure directly from Origin.. Sources: Trustpilot, Origin sustainability - https://ie.trustpilot.com/review/store.origin.com, https://origin.com.au/sustainability

What sustainability certifications does Origin have?

Confidence: Moderate. As of September 2026, Origin says it uses ISO 14001, an international standard for environmental management. That means it has a formal system for tracking and improving environmental performance. The material also says it reports under ESG and climate-related disclosure rules. However, no independent certification such as B Corp is shown for Origin Energy in the material provided. Consumers looking for proof of specific certifications may want to ask Origin for the exact scope and status of its ISO 14001 coverage.. Sources: Origin sustainability - https://origin.com.au/sustainability

What is Origin doing about carbon emissions?

Confidence: High. As of September 2026, Origin says it has a long-term goal to reach net zero Scope 1, 2, and 3 emissions by 2050. It also says it has 2030 targets for each scope and has published Climate Transition Action Plans in 2022 and 2025. In plain terms, that means it is setting a path to cut emissions from its own operations, purchased energy, and wider value chain. The company also says it is investing in renewables, storage, solar, and hydropower, while still using gas as a transition fuel.. Sources: Origin sustainability - https://origin.com.au/sustainability

Is Origin's energy mix still based on fossil fuels?

Confidence: High. As of September 2026, yes. Origin says gas still plays an important role in the energy mix and that its only coal-fired power station will remain in use until April 2029. It also says gas helps back up renewables when the sun is not shining or the wind is not blowing. That means the company is moving toward cleaner energy, but it has not fully moved away from fossil fuels yet. Consumers who want a lower-carbon option may want to compare its renewable products and plans with other providers.. Sources: Origin sustainability - https://origin.com.au/sustainability

Does Origin offer renewable energy products?

Confidence: High. As of September 2026, Origin says it offers a GreenPower add-on, which lets customers pay extra so some of their electricity use is matched with renewable energy. It also says customers can get solar, battery, heat pump, and EV charger quotes, and it has invested in solar farms and pumped hydro. These products and services are linked to lower-carbon energy use, but they sit alongside gas and other fossil fuel offerings. Customers should check the exact terms of any add-on before signing up.. Sources: Origin homepage, Origin sustainability - https://origin.com.au, https://origin.com.au/sustainability

Is Origin ethical on labour and supply chain issues?

Confidence: Low. As of September 2026, the material provided does not include a strong independent assessment of Origin Energy’s labour or supply chain practices. Origin says it supports a just energy transition and mentions stakeholder impacts, but those are its own statements. The company also says it uses governance systems and ISO 14001, which relate more to management and environment than to worker rights. Because there is limited third-party evidence here, consumers who care about labour standards may want to ask Origin for its supplier code, audit process, and any modern slavery reporting.. Sources: Origin sustainability - https://origin.com.au/sustainability

Sustainability Summary

About Origin