Service One Mutual Sustainability Profile

SERVICE ONE is a customer-owned mutual with origins dating back over 60 years, evolving from a community credit union into a social enterprise. As a mutual, it is owned by and run for the benefit of its members and communities of interest. The organization has been investing in the wellbeing of the communities it serves for more than 50 years, supporting sporting, cultural, and charitable initiatives. SERVICE ONE operates as a for-profit company incorporated and domiciled in Australia, with governance focused on setting strategic direction, establishing effective governance, evaluating performance, and assuring financial sustainability.