ABC Tissues (brands incl; Quilton, Naturale, Symphony, Earthcare)

Not verified. Claim this page

Visit Website

ABC Tissues (brands incl; Quilton, Naturale, Symphony, Earthcare) Sustainability Profile

ABC Tissue is an Australian tissue maker with brands including Quilton, Naturale, Symphony, and Earthcare. Its public sustainability story focuses on responsible fibre sourcing, recycled paper, and local manufacturing. The company says it uses forestry certification systems for responsibly managed forests and runs its own recycling plant in Brisbane. Independent sources also note FSC Chain of Custody certification and some products made with recycled paper. It also publishes policies on modern slavery and core labour requirements, which suggests some attention to labour risk in its supply chain. Public third-party sentiment is mixed to positive, with strong customer reviews but limited independent ESG assessment detail.

Positive Sentiment Found
Public sentiment is mostly positive where customer reviews are available, but the evidence is narrow. Trustpilot shows a 4.5 out of 5 rating based on 2,389 reviews for Serious Tissues, which appears in the search results alongside ABC Tissue-related tissue products, and the comments praise product quality and customer service. Independent ESG-style sources also give ABC Tissue some credit: Shop Ethical notes FSC Chain of Custody certification, which means the company can track certified fibre through its supply chain, and it records a 4/5 packaging performance level in APCO’s 2026 report, where APCO is the Australian Packaging Covenant Organisation, a packaging circular economy body. These signals suggest the company has some recognised systems in place, especially around fibre sourcing and packaging.

Common Criticisms:
There is limited independent criticism in the material, but the ESG picture is still incomplete. Shop Ethical flags political donations of $187,403 between 2018 and 2023, which may matter to readers who want to understand a company’s wider public influence. It also shows that some environmental claims come from the company’s own website, which means they are self-reported and not independently verified. The public material does not show a full sustainability report, detailed emissions data, or a broad third-party ESG rating, so it is hard to judge the company’s overall impact with confidence. In other words, there are some positive signs, but not enough public evidence to fully test the claims.

About ABC Tissues (brands incl; Quilton, Naturale, Symphony, Earthcare)

  • Status
  • Unverified

ABC Tissues (brands incl; Quilton, Naturale, Symphony, Earthcare) Sustainability Actions

Uses certified forest fibre

ABC Tissue says it uses wood fibre approved by the two largest forest certification systems, FSC (Forest Stewardship Council, a system for responsible forest management) and PEFC (Programme for the Endorsement of Forest Certification, another forest certification scheme). The company presents this as a way to support responsible timber sourcing and help protect forests for the future. This is an existing sourcing practice, not a future target.

12 15

Runs a recycling plant

The company says it operates its own paper recycling plant in Brisbane. That means it can turn used paper back into fibre for new products instead of relying only on fresh wood pulp. This is a practical step linked to waste reduction and more circular use of materials, where old products are kept in use for longer.

12

Sells recycled paper products

Independent ethical shopping data says ABC Tissue sells products made from recycled paper, including Naturale and Earthcare items. It also notes that some products are made in Australia and carry FSC Recycled or FSC Mix labels, which show the fibre content has been checked under FSC rules. This points to a product range that includes lower-impact paper options.

12

Publishes labour policies

ABC Tissue lists a Modern Day Slavery Policy and a Core Labour Requirements Policy on its website. A modern slavery policy is a public statement about how a company tries to reduce the risk of forced labour, debt bondage, and other severe worker abuse in its supply chain. A core labour policy usually sets basic rules on worker rights and conditions. These policies show the company has formal labour-related controls in place.

8 12

Supports community causes

The company has made large donations to hospitals, cancer groups, flood relief, and other community causes. Recent examples include support for St Vincent's Hospital Sydney, TOGA, CanRevive, and CARE Australia. These are social impact actions rather than environmental ones, but they are part of the company’s wider ESG profile because they show community giving.

3 11

ABC Tissues (brands incl; Quilton, Naturale, Symphony, Earthcare) Sustainability Commitments

2025

Full Packaging Sustainability

By 2025, ABC Tissue Products plans to ensure all packaging is recyclable, reusable, or compostable.

2020

Million Rolls Donation

In response to the COVID crisis, ABC Tissue committed to donating 1 million rolls of toilet paper to vulnerable Australians starting from 24 March 2020.

Is ABC Tissues (brands incl; Quilton, Naturale, Symphony, Earthcare) Sustainable? info Welcome to Sustainability Tracker! Click to learn more.

About ABC Tissues (brands incl; Quilton, Naturale, Symphony, Earthcare)

  • Status
  • Unverified

Sustainable Development Goals

ABC Tissues (brands incl; Quilton, Naturale, Symphony, Earthcare) is committed to advancing these Global Goals to promote prosperity for people & planet.

Logo

Logo

Logo

Logo

Logo

This information references https://www.abctissue.com/ and was sourced on 02/05/2024. Is this your business? Suggest an edit

Frequently Asked Questions

Has ABC Tissue published a sustainability report?

Confidence: Low. As of October 2026, ABC Tissue has not publicly shown a standalone sustainability report in the material available here. It does publish an environment page, policies on modern slavery and core labour requirements, and a site map that points to FSC and PEFC information. That gives some sustainability detail, but it is not the same as a full report with targets, emissions data, and progress updates. Consumers who want a fuller picture can ask ABC Tissue for its latest sustainability or ESG report directly through its website.. Sources: ABC Tissue Environment, ABC Tissue Site Map, Sustainability Tracker - https://www.abctissue.com/environment.html, https://www.abctissue.com/site-map.html, https://www.sustainabilitytracker.com/brand/a-b-c-tissue-products/

What is ABC Tissue's sustainability rating?

Confidence: Moderate. As of October 2026, ABC Tissue does not appear to have a formal Good On You or B Corp sustainability rating in the material provided. One independent ethics source, Shop Ethical, gives the company a 4/5 packaging performance level in APCO’s 2026 report, which is a sign of stronger packaging management. APCO is the Australian Packaging Covenant Organisation, which rates members on packaging action and circular economy progress. Overall, the available evidence suggests some positive indicators, but not a full independent ESG scorecard.. Sources: Shop Ethical, Sustainability Tracker - https://ethical.org.au/companies/26, https://www.sustainabilitytracker.com/brand/a-b-c-tissue-products/

What sustainability certifications does ABC Tissue have?

Confidence: High. As of October 2026, ABC Tissue is reported to hold FSC Chain of Custody certification, which means the company can track certified fibre through its supply chain. Independent material also says some products are sold as FSC Mix and FSC Recycled, and the company says it uses PEFC-approved fibre as well. FSC and PEFC are forest certification systems that aim to support responsible forest management. These certifications point to verified fibre sourcing, especially for some product lines such as Naturale and Earthcare.. Sources: Shop Ethical, ABC Tissue Environment, ABC Tissue Brands - https://ethical.org.au/companies/26, https://www.abctissue.com/environment.html, https://www.abctissue.com/retail.html

What is ABC Tissue's carbon footprint?

Confidence: Low. As of October 2026, ABC Tissue has not publicly disclosed a carbon footprint, emissions total, or Scope 1, 2, or 3 emissions data in the material available here. Scope 1 means direct emissions from the company’s own operations, Scope 2 means emissions from purchased energy, and Scope 3 means other indirect emissions across the supply chain. Without that data, it is not possible to judge the company’s climate impact in detail. Consumers who want this information would need to request it directly from ABC Tissue.. Sources: ABC Tissue Environment, Sustainability Tracker - https://www.abctissue.com/environment.html, https://www.sustainabilitytracker.com/brand/a-b-c-tissue-products/

Is ABC Tissue's packaging sustainable?

Confidence: Moderate. As of October 2026, there are some signs that ABC Tissue is working on packaging performance, but the evidence is limited. Shop Ethical says the company received a 4/5 packaging performance level in APCO’s 2026 report. APCO is the Australian Packaging Covenant Organisation, which measures how members improve packaging design and circular economy outcomes. That suggests progress, but the material does not show a full packaging breakdown, such as recycled content, recyclability, or plastic reduction across all products.. Sources: Shop Ethical, ABC Tissue Brands - https://ethical.org.au/companies/26, https://www.abctissue.com/retail.html

Is ABC Tissue ethical on labour and supply chain issues?

Confidence: Moderate. As of October 2026, ABC Tissue has some public labour policies, including a Modern Day Slavery Policy and a Core Labour Requirements Policy. A modern slavery policy is meant to reduce the risk of forced labour and other severe worker abuse in the supply chain. The company also says it uses FSC and PEFC-certified fibre, which adds some traceability to sourcing. However, the available material does not show a full independent labour audit or detailed supplier list, so the picture is only partly clear.. Sources: ABC Tissue Site Map, ABC Tissue Environment, Shop Ethical - https://www.abctissue.com/site-map.html, https://www.abctissue.com/environment.html, https://ethical.org.au/companies/26

What is ABC Tissue doing about sustainability?

Confidence: High. As of October 2026, ABC Tissue says it is using FSC and PEFC-certified fibre, running a paper recycling plant in Brisbane, and offering recycled paper products through brands like Naturale and Earthcare. It also publishes labour policies and lists environment-related pages on its website. Independent sources add that some products are FSC Recycled or FSC Mix and that the company has a 4/5 packaging performance level in APCO’s 2026 report. Together, these show a real sustainability effort, mainly focused on fibre sourcing, recycling, and packaging.. Sources: ABC Tissue Environment, ABC Tissue Brands, Shop Ethical, Sustainability Tracker - https://www.abctissue.com/environment.html, https://www.abctissue.com/retail.html, https://ethical.org.au/companies/26, https://www.sustainabilitytracker.com/brand/a-b-c-tissue-products/