Ferrero Group

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Ferrero Group Sustainability Profile

Ferrero Group presents sustainability as part of its long-term business strategy. Its public reporting focuses on four main areas: protecting the environment, sourcing ingredients responsibly, promoting responsible consumption, and empowering people. The company says it publishes annual sustainability reports and uses them to track progress across its supply chain, factories, packaging, and workforce. Recent updates highlight stronger ingredient traceability, more renewable electricity in operations, packaging redesigns to cut plastic, and programs linked to farming communities and children’s wellbeing. Independent third-party signals are mixed: Ferrero has a strong B Corp result for Ferrer, but consumer review scores on Trustpilot vary a lot by site and country.

Positive Sentiment Found
Ferrero has several positive third-party signals around sustainability, but they are uneven. Its B Corp listing for Ferrer shows a score of 136.4, which is a very strong result under B Lab’s system for companies that meet strict social and environmental standards. Independent and semi-independent coverage also points to detailed reporting, high ingredient traceability, and strong certification coverage for cocoa, palm oil, and coffee. On consumer-facing platforms, Trustpilot shows a mixed picture rather than a clear sustainability reputation: one Ferrero review page shows 3.5 out of 5 from 41 reviews, while another shows 1.5 out of 5 from 46 reviews. Commons Earth also presents Ferrero-related sustainability information in a values-based shopping context, but it is not a formal rating body.

Common Criticisms:
The negative picture is mostly about consumer trust being inconsistent rather than a single major sustainability scandal in the material provided. Trustpilot scores vary sharply across Ferrero pages, including 1.5 out of 5 from 46 reviews on ferrero.com and 1.6 out of 5 from 256 reviews on a Kinder-related page, which suggests many customers are unhappy with the brand overall. The available snippets do not give a detailed sustainability critique, but they do show that public sentiment is not uniformly positive. There is also a gap in independent sustainability assessment for the main Ferrero brand on some rating platforms, which means consumers do not have a full third-party benchmark for every part of the business. Where claims are self-published, readers still need to rely on Ferrero’s own reporting unless a separate assessor confirms them.

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Ferrero Group Sustainability Actions

Published annual sustainability reports

Ferrero says it has published sustainability reports every year, with the 2025 report described as its 17th. The reports cover progress across its value chain, including sourcing, climate, packaging, responsible marketing, and people. The company also provides a GRI index (Global Reporting Initiative index, a standard way to map what is reported) and older report archives. This shows a long-running effort to track and share sustainability data rather than only making broad claims.

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Improved ingredient traceability

Ferrero reported high traceability for key ingredients in its 2024/25 year. It said cocoa reached 98% traceability to farm polygon maps, palm oil reached 98.6% to plantation, hazelnuts reached 97% to farmer, and coffee reached 100% to plantation polygon maps. Traceability means the company can follow ingredients back to where they came from. Ferrero also said it analyzed nearly 230,000 supply chain polygons through an EUDR-aligned process, which supports deforestation-free sourcing under the EU Deforestation Regulation.

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Used certified raw materials

Ferrero said most of its key commodity volumes were sourced through certifications or other independently managed standards. It reported that 99% of cocoa volumes came through schemes such as Rainforest Alliance, Cocoa Horizons, and Fairtrade, while 100% of palm oil volumes were RSPO-certified. RSPO stands for the Roundtable on Sustainable Palm Oil, a standard that sets rules for more responsible palm oil production. Ferrero also said 100% of its coffee beans were Rainforest Alliance Certified under a segregated supply chain model.

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Cut emissions and used renewable power

Ferrero said its Scope 1 and 2 greenhouse gas emissions fell by 7.2% year on year. Scope 1 and 2 are direct emissions from its own operations and emissions from purchased energy. The company also said 24 plants were running on 100% renewable electricity from the grid. It launched a Decarbonization Hub to help sites build practical plans to lower emissions. These steps show work on climate impact inside factories and across operations.

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Redesigned packaging to use less plastic

Ferrero said 92.9% of its overall packaging was designed for recyclability, reusability, or compostability, and 86.8% was recyclable, reusable, or compostable in practice and at scale. It also said it reduced the plastic-to-product ratio in Ferrero Rocher boxes by 14.7% versus the 2019/20 baseline, avoiding about 16,000 tons of plastic since September 2021. The company also reported replacing around 95% of plastic spoons in Kinder Joy eggs with paper spoons.

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Ferrero Group Sustainability Commitments

2030

Reach more cocoa communities

Ferrero said its expanded Save the Children program in Côte d’Ivoire is set to reach 235 cocoa-producing communities by 2030. The aim is to support farming communities linked to its cocoa supply chain. This is a future target, so it belongs in commitments rather than past actions.

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Sustainable Development Goals

Ferrero Group is committed to advancing these Global Goals to promote prosperity for people & planet.

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This information references https://www.ferrero.com.au/ and was sourced on 30/11/2023. Is this your business? Suggest an edit

Frequently Asked Questions

Has Ferrero published a sustainability report?

Confidence: High. As of September 2026, Ferrero has publicly published sustainability reports and says the 2025 edition is its 17th report. The company also provides older reports and GRI indexes, which are standard documents that help readers compare what a company reports year by year. Ferrero says the reports cover environment, sourcing, responsible consumption, and people. Consumers can review the latest report on Ferrero’s sustainability reporting page if they want the company’s own data and progress updates.. Sources: Ferrero sustainability reporting, Ferrero Australia - https://www.ferrero.com/int/en/people-planet/sustainability-reporting, https://ferrero.com.au

What is Ferrero's sustainability rating?

Confidence: Moderate. As of September 2026, Ferrero does not have a single clear third-party sustainability rating in the material provided for the main group brand. The strongest independent signal is a B Corp score of 136.4 for Ferrer, which is a separate company listing and not the same as Ferrero Group. Trustpilot reviews for Ferrero-related pages are mixed, with scores ranging from 1.5/5 to 3.5/5. That means public opinion is uneven, and consumers should look at the specific company or product page they care about.. Sources: B Corp, Trustpilot ferrero.com, Trustpilot ferrero.co.uk, Ferrero sustainability reporting - https://www.bcorporation.net/en-us/find-a-b-corp/company/ferrer/, https://www.trustpilot.com/review/ferrero.com, https://www.trustpilot.com/review/ferrero.co.uk, https://www.ferrero.com/int/en/people-planet/sustainability-reporting

What sustainability certifications does Ferrero have?

Confidence: High. As of September 2026, Ferrero says 100% of its palm oil volumes are RSPO-certified, meaning they meet the Roundtable on Sustainable Palm Oil standard. It also says 100% of its coffee beans are Rainforest Alliance Certified, and 99% of cocoa volumes were sourced through certifications or other independently managed standards such as Rainforest Alliance, Cocoa Horizons, and Fairtrade. These are third-party systems that set rules for sourcing and farm practices. The B Corp result shown in the material is for Ferrer, not the main Ferrero Group brand.. Sources: Ferrero sustainability reporting, Ferrero packaging, B Corp - https://www.ferrero.com/int/en/people-planet/sustainability-reporting, https://www.ferrero.com/int/en/people-planet/protect-the-environment/packaging, https://www.bcorporation.net/en-us/find-a-b-corp/company/ferrer/

What is Ferrero's carbon footprint?

Confidence: Moderate. As of September 2026, Ferrero has not published a full carbon footprint figure in the material provided. It does report a 7.2% year-on-year reduction in Scope 1 and 2 greenhouse gas emissions, which are the direct emissions from its own operations and the emissions from purchased energy. Ferrero also says 24 plants run on 100% renewable electricity from the grid. For a full footprint, consumers would need the company’s detailed sustainability report or emissions tables.. Sources: Ferrero sustainability reporting, Ferrero people and planet - https://www.ferrero.com/int/en/people-planet/sustainability-reporting, https://www.ferrero.com/int/en/people-planet

Is Ferrero's packaging sustainable?

Confidence: High. As of September 2026, Ferrero says most of its packaging is designed with recyclability in mind, but the picture is not perfect. It reported that 92.9% of overall packaging was designed to be recyclable, reusable, or compostable, and 86.8% was recyclable, reusable, or compostable in practice and at scale. It also said it cut the plastic-to-product ratio in Ferrero Rocher boxes by 14.7% versus the 2019/20 baseline. That means progress is real, but some packaging still depends on local recycling systems and consumer disposal habits.. Sources: Ferrero packaging, Ferrero sustainability reporting - https://www.ferrero.com/int/en/people-planet/protect-the-environment/packaging, https://www.ferrero.com/int/en/people-planet/sustainability-reporting

Is Ferrero ethical on labour and supply chains?

Confidence: Moderate. As of September 2026, Ferrero says it is working on labour and supply-chain issues through traceability, supplier due diligence, and partnerships. It reports high traceability for cocoa, palm oil, hazelnuts, and coffee, and says it works with groups such as Save the Children, Earthworm, and the International Labour Organisation. That suggests active management of supply-chain risk, including child labour concerns. However, the material provided does not include an independent labour audit of the whole group, so consumers still have to rely partly on Ferrero’s own reporting.. Sources: Ferrero sustainability reporting, Ferrero people and planet, Ferrero 15th sustainability report highlights - https://www.ferrero.com/int/en/people-planet/sustainability-reporting, https://www.ferrero.com/int/en/people-planet, https://www.ferrero.com/ie/en/news-stories/news/highlights-from-our-15th-sustainability-report

What is Ferrero doing about sustainability?

Confidence: High. As of September 2026, Ferrero says it is working on four main areas: protecting the environment, sourcing ingredients sustainably, promoting responsible consumption, and empowering people. It reports lower emissions, more renewable electricity, high ingredient traceability, packaging redesigns, and community programs such as Joy of Moving and Save the Children partnerships. It also says it has published science-based nutrition criteria and updated advertising and marketing principles. The overall picture is of a company trying to manage sustainability across its supply chain and products, not just in one area.. Sources: Ferrero sustainability reporting, Ferrero people and planet, Ferrero packaging - https://www.ferrero.com/int/en/people-planet/sustainability-reporting, https://www.ferrero.com/int/en/people-planet, https://www.ferrero.com/int/en/people-planet/protect-the-environment/packaging