FRY’S

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FRY’S Sustainability Profile

Sustainability Summary

  • Good On You - Not found
  • Ethical Consumer - This information is locked, visit Ethical Consumer's website
  • B Corp - Not found
  • Trustpilot - 2/5 (69 reviews)
  • This is an unclaimed profile. FRY'S has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.
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FRY'S appears in third-party sustainability and responsibility sources mainly as a large food retailer with mixed to weak public evidence on ESG performance. Independent assessments mention issues linked to plastic pollution, palm oil sourcing, forest impacts, pesticides, and farm animal welfare. Some broader company-level benchmarks show moderate scores on climate disclosure and social topics, but other reports flag major gaps in transparency and action. Public review sites also show mixed consumer sentiment, with one Trustpilot page for Fry's Food and Drug rated poorly. Overall, the picture is uneven: there are some signs of reporting and engagement, but several independent sources raise concerns about supply chains and environmental impact.

Positive Sentiment Found
Public sentiment is limited, but a few independent sources give the wider company some positive signals. Newsweek and Statista placed it in their 2025 America’s Most Responsible Companies list with a score of 82.8 out of 100, which suggests it performs reasonably well on a mix of environmental, social, and governance measures compared with many large US companies. The World Benchmarking Alliance also gave it 51.4 out of 100 in its 2026 Social Benchmark, which is above the benchmark average and points to some public policies on human rights, decent work, and ethics. InfluenceMap’s 2025 LobbyMap score of B also suggests some climate-policy engagement. These are not top-tier results, but they do show the company is not absent from independent ESG tracking.

Common Criticisms:
The strongest public signals are negative. Trustpilot shows Fry's Food and Drug at 2 out of 5 from 69 reviews, which points to weak customer satisfaction on that platform. Independent ESG and supply-chain sources also raise repeated concerns. Changing Markets said the company was linked to plastic pollution delays, including support for voluntary initiatives while also being part of industry groups that lobby against stronger plastic rules. Mongabay and BBC reporting in 2022 said it was among companies sourcing palm oil tied to alleged exploitation in Indonesia. Rainforest Action Network gave it an F in a 2023 forest report, and Break Free From Plastic said it has repeatedly appeared among top plastic polluters. Other scorecards were also poor, including a 2 out of 27 on pesticides and tier 6 in farm animal welfare, which together suggest major gaps in transparency and impact management.

About FRY’S

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FRY’S Sustainability Actions

Climate and water reporting

Independent benchmark data shows the wider company has reported on climate, forests, and water issues through CDP (Carbon Disclosure Project, a group that asks companies to disclose environmental data). It received an A for climate change and A- scores for forests and water security in 2025. These scores suggest it has published more information than many peers and has some systems in place to track environmental risks.

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Social benchmark performance

The company scored 51.4 out of 100 in the 2026 Social Benchmark from the World Benchmarking Alliance. That benchmark looks at whether large companies respect human rights, provide decent work, and act ethically. A score above the average does not mean best-in-class, but it does show the company has some public policies or practices in place compared with many other firms.

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Climate lobbying score

InfluenceMap gave the company a B rating on its LobbyMap climate action review in 2025, with an engagement intensity of 13 out of 100. LobbyMap checks whether companies support or block climate policy through lobbying and public positions. This suggests the company has some climate-related policy engagement, but the score is not among the strongest.

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Public disclosure on responsibility

Newsweek and Statista ranked the company in their 2025 America’s Most Responsible Companies list, giving it 82.8 out of 100 and placing it 15th in the Retail & Consumer Goods sector. The ranking combines environmental, social, and governance factors, so it points to some level of public reporting and performance across several areas, not just one.

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Consumer review presence

Trustpilot shows a public review page for Fry's Food and Drug with a 2 out of 5 score based on 69 reviews. While this is not a sustainability rating, it is a public signal about customer experience and trust. For ESG pages, it matters because poor service or weak transparency can affect how people judge a brand’s wider responsibility.

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About FRY’S

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Sustainable Development Goals

FRY’S is committed to advancing these Global Goals to promote prosperity for people & planet.

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This information references https://fryfamilyfood.com/au/ and was sourced on 31/01/2024. Is this your business? Suggest an edit

Frequently Asked Questions

Has FRY'S published a sustainability report?

Confidence: Low. As of September 2026, no clear public sustainability report for FRY'S was identified in the material provided. Some third-party benchmarks show that the wider company has disclosed environmental and social data, but that is not the same as a full standalone sustainability report. Consumers looking for more detail may want to ask FRY'S directly for its latest ESG or sustainability disclosure.. Sources: The Commons Earth, Ethical.org.au / company assessment - https://brands.thecommons.earth/brand-rating/5111/fry's-food-and-drug, https://ethical.org.au/companies/381

What is FRY'S's sustainability rating?

Confidence: High. As of September 2026, FRY'S does not have one single public sustainability rating across all major platforms. The Commons Earth lists Fry's Food and Drug as “Not Yet Rated,” while other independent sources give mixed signals: Newsweek and Statista gave the wider company 82.8 out of 100 in their 2025 responsible companies ranking, and the World Benchmarking Alliance gave it 51.4 out of 100 in its 2026 Social Benchmark. These are different systems, so they measure different things.. Sources: The Commons Earth, Ethical.org.au / company assessment - https://brands.thecommons.earth/brand-rating/5111/fry's-food-and-drug, https://ethical.org.au/companies/381

What sustainability certifications does FRY'S have?

Confidence: Low. As of September 2026, no sustainability certification for FRY'S was confirmed in the material provided. The sources mention benchmark scores and ratings, but those are not the same as certifications like B Corp or ISO 14001. A certification means an outside body has checked the company against a formal standard. Consumers who want a clear answer may need to ask FRY'S which certifications, if any, apply to its stores or products.. Sources: B Corp search result, The Commons Earth - https://www.bcorporation.net/en-us/find-a-b-corp/company/new-seasons-market/, https://brands.thecommons.earth/brand-rating/5111/fry's-food-and-drug

What is FRY'S's carbon footprint?

Confidence: Low. As of September 2026, FRY'S has not publicly disclosed a clear carbon footprint figure in the material provided. The wider company does have a strong climate disclosure signal from CDP (the Carbon Disclosure Project, which asks companies to report environmental data), including an A score for climate change in 2025. That shows reporting exists, but it does not give a full emissions total. Consumers can request the latest emissions data directly from FRY'S.. Sources: Ethical.org.au / company assessment - https://ethical.org.au/companies/381

Is FRY'S packaging sustainable?

Confidence: Moderate. As of September 2026, the public evidence suggests packaging is a concern rather than a clearly solved issue. Changing Markets said the company was involved in efforts that delay stronger action on plastic pollution, and Break Free From Plastic said it has repeatedly appeared among the top plastic polluters. That does not prove every package is unsustainable, but it does show serious criticism around plastic use and waste. Consumers may want to check for reusable, recyclable, or reduced-packaging options in store.. Sources: Changing Markets / Ethical.org.au, Break Free From Plastic / Ethical.org.au - https://ethical.org.au/companies/381, https://ethical.org.au/companies/381

Is FRY'S ethical in its supply chain and labour practices?

Confidence: Moderate. As of September 2026, the public record is mixed but includes several concerns. The World Benchmarking Alliance gave the wider company 51.4 out of 100 in its Social Benchmark, which looks at human rights, decent work, and ethics. However, other reports raised issues linked to palm oil sourcing, forests, pesticides, and farm animal welfare. That means there is some evidence of policies and reporting, but also major gaps and criticism in supply-chain practice.. Sources: World Benchmarking Alliance, Mongabay / BBC / Gecko Project, BBFAW - https://ethical.org.au/companies/381, https://ethical.org.au/companies/381, https://ethical.org.au/companies/381

What is FRY'S doing about sustainability?

Confidence: Moderate. As of September 2026, FRY'S appears to be doing some reporting and engagement, but the public evidence is uneven. The wider company has CDP scores of A for climate change and A- for forests and water, and it also appears in responsible-company rankings. At the same time, independent groups still flag plastic pollution, palm oil, pesticide, and animal welfare concerns. So the company seems to be reporting more than some peers, but the available evidence does not show a fully resolved sustainability strategy.. Sources: Ethical.org.au / company assessment, The Commons Earth - https://ethical.org.au/companies/381, https://brands.thecommons.earth/brand-rating/5111/fry's-food-and-drug