Lulus

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Lulus Sustainability Actions

Won waste diversion award

LuLu Hypermarket, Saudi Arabia, has been recognized for the “Best Waste Diversion Initiative of the Year (Private Sector)” at the Saudi Arabia Cleaning, Waste Management, and FM Awards, 2023.

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Invested in solar energy

The steps include big-ticket investment in solar energy.

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Reduced paper waste

LuLu has demonstrated a multi-layered approach to ESG goals and sustainability. The steps include ... significantly reduced paper waste through in-office paperless approach and digital tools, enhancing customer engagement through use of e-receipts and digital shopping brochures, whatsapp chatbots and communication efficiency.

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Promoted reusable bags

LuLu has been strongly promoting reusable bags over disposable plastic ones and even linked it to supporting local breast cancer awareness drive.

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Encouraged container refills

The initiatives have been inclusive – shoppers have been encouraged to shift to using container refills in the roastery, for example, minimizing single-use item usage.

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Shifted to paper bags

Shifting to paper bags and carton recycling has reduced LuLu’s environmental impact.

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Installed bottle recycling machines

Partnering with The Saudi Investment Recycling Company (SIRC) and installing Reverse Vending Machines (RVM) makes bottle recycling accessible.

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Collaborated with Kiswa

LuLu also initiated collaboration with Kiswa reduces textile waste and supports environmental responsibility.

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Trained staff on responsibility

Staff have been trained to recognise and embrace an environmentally responsible and customer-centric approach within the organization.

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