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Miele Australia Sustainability Profile

Miele Australia presents sustainability as part of how it designs and sells appliances. Its site says the company focuses on long-lasting products, lower environmental impact, and sustainability across its value chain. It also says Miele is a member of the UN Global Compact, a global business initiative on responsible practices, and a signatory to the Diversity Charter. Independent third-party material in the scraped content is mixed: there are some positive signals on energy, packaging, forests, and climate disclosure, but consumer review scores for Miele Australia are low and point to service problems. Overall, the picture is of a company with several formal sustainability actions, but uneven public sentiment.

Positive Sentiment Found
Public sentiment in the scraped material is mixed, but there are some positive third-party signals around Miele’s sustainability profile. Independent rating snippets linked to Miele-related entities show strong results on several ESG topics: a CDP Climate Change score of B, a CDP Forests score of B, a Forest 500 score of 68.9%, and an APCO packaging performance level of 3 (Advanced), which means the company is seen as making solid progress on packaging in Australia. Other third-party material also points to renewable electricity use, including a Green Power Partnership listing and a renewable energy commitment in Australia. These signals suggest the brand is seen as active on climate, forests, and packaging, even if the picture is not complete.

Common Criticisms:
Consumer review data in the scraped content is weak. Trustpilot shows low scores for Miele Australia, including 2.2 out of 5 from 105 reviews and 2.3 out of 5 from 106 reviews, which points to widespread dissatisfaction among some customers. The review snippet mentions service problems such as long delays for technician appointments and poor organisation. There is also a separate Trustpilot result for Miele Germany at 1.6 out of 5 from 3,578 reviews, with complaints about low-quality plastic parts, although that page is not for Australia specifically. On the ESG side, the material also shows gaps and concerns in areas like modern slavery disclosure quality and advertising criticism, which means some independent assessors have not given the company a clean bill of health across all topics.

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Miele Australia Sustainability Actions

Publishes a sustainability report

Miele says it publishes a sustainability report every two years. That means it shares updates on its environmental and social work on a regular cycle, rather than only once in a while. The company also says sustainability is part of its long-term business approach and is built into its values. This gives readers a basic public record of how it says it is managing its impact over time.

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Focuses on long-lasting appliances

Miele describes its products as built to last and says longevity is central to its design approach. It also highlights older appliances still working after many years, including a dishwasher that is 37 years old. The idea is to reduce waste by making appliances that people keep for longer instead of replacing quickly. That can lower the need for new materials and cut the environmental impact linked to frequent replacement.

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Joined global responsibility groups

Miele says it is a member of the UN Global Compact, a global business network that asks companies to support basic rules on human rights, labour, the environment, and anti-corruption. It also says it is a signatory to the Diversity Charter, which is a public pledge to support inclusion at work. These are not product certifications, but they do show that the company has signed up to wider responsibility frameworks.

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Works on sustainability across value chains

Miele says it is working to make sustainability part of every stage of its products and services, including its value chains. A value chain is the full path from raw materials and production to sales, use, and disposal. The company also says it wants to reduce environmental impact in customers’ homes through its technology. This suggests it is looking beyond the factory floor and into how products are used in daily life.

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Reports third-party ESG scores

Independent rating material in the scraped content shows Miele-related entities receiving scores on climate, forests, packaging, and modern slavery disclosure. These include CDP scores, APCO packaging performance, and Forest 500 results. CDP is a global disclosure platform for climate and forest data, while APCO measures packaging progress in Australia. These ratings suggest the company is being assessed on several parts of its environmental and social footprint.

Miele Australia Sustainability Commitments

2025

Improve sustainability across products

Miele says it is continuously working to make sustainability essential across the full life cycle of its products and services. The wording does not give a single fixed deadline, but it does show an ongoing plan to keep improving how products are made, used, and supported. Because no exact year target is stated, this is better understood as a general direction than a dated promise.

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Sustainable Development Goals

Miele Australia is committed to advancing these Global Goals to promote prosperity for people & planet.

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This information references https://www.miele.com.au and was sourced on 21/05/2025. Is this your business? Suggest an edit

Frequently Asked Questions

Has Miele Australia published a sustainability report?

Confidence: High. As of September 2026, Miele Australia says it publishes a sustainability report every two years. That means it shares updates on its environmental and social work on a regular schedule. The company’s own sustainability page also says sustainability is part of its long-term business approach. Consumers who want the latest details can check Miele Australia’s sustainability page and look for the most recent report.. Sources: Miele Australia sustainability - https://miele.com.au/sustainability

What is Miele Australia's sustainability rating?

Confidence: Moderate. As of September 2026, Miele Australia does not have one single public sustainability rating in the scraped material. Instead, different third-party sources give separate scores on different topics. For example, the related company material shows CDP Climate Change and CDP Forests scores of B, plus an APCO packaging performance level of 3 (Advanced). Trustpilot reviews for Miele Australia are much lower, at 2.2 out of 5 on one page. That means the public picture is mixed rather than simple.. Sources: Shop Ethical, Trustpilot - https://ethical.org.au/companies/418, https://www.trustpilot.com/review/miele.com.au?page=2

What sustainability certifications does Miele Australia have?

Confidence: Moderate. As of September 2026, Miele Australia says it is a member of the UN Global Compact and a signatory to the Diversity Charter. These are not product certifications, but they are public commitments to responsible business and inclusion. The scraped material does not show a product label such as GOTS or ISO 14001 for Miele Australia. Consumers looking for a specific certification should ask the company for the exact scope and proof.. Sources: Miele Australia sustainability - https://miele.com.au/sustainability

What is Miele Australia's carbon footprint?

Confidence: Low. As of September 2026, Miele Australia has not publicly disclosed a full carbon footprint in the scraped material. The available third-party information does show a CDP Climate Change score of B for a related company entry, which means the company has reported some climate data and action. But that is not the same as a full footprint number. Consumers who want the exact emissions figure should ask Miele Australia directly for its latest climate disclosure.. Sources: Shop Ethical, Miele Australia sustainability - https://ethical.org.au/companies/418, https://miele.com.au/sustainability

Is Miele Australia's packaging sustainable?

Confidence: Moderate. As of September 2026, the available third-party material suggests Miele-related operations have made some progress on packaging, but it does not prove that all packaging is sustainable. The scraped content shows an APCO packaging performance level of 3 (Advanced). APCO is the Australian Packaging Covenant Organisation, which scores members on packaging design and circular economy actions. That is a positive sign, but it does not mean every package is fully recyclable or low-impact.. Sources: Shop Ethical - https://ethical.org.au/companies/418

Is Miele Australia ethical in its supply chain and labour practices?

Confidence: Moderate. As of September 2026, the scraped material shows some public reporting on labour-related issues, but not enough to say the supply chain is fully ethical. One independent source says the company’s modern slavery disclosure was rated in the 61–80% range, which suggests it reported more than the minimum but still had room to improve. Miele also says it is part of the UN Global Compact, which includes labour and human rights principles. Consumers wanting clearer detail should ask for the latest modern slavery statement and supplier standards.. Sources: Shop Ethical, Miele Australia sustainability - https://ethical.org.au/companies/418, https://miele.com.au/sustainability

What is Miele Australia doing about sustainability?

Confidence: High. As of September 2026, Miele Australia says it is working on sustainability across the full life cycle of its products and services. It highlights long-lasting appliances, regular sustainability reporting, and membership in the UN Global Compact. Independent material also points to climate, forest, and packaging scores, including CDP B ratings and an APCO level 3 result. Together, these suggest the company is active on several sustainability topics, even though public customer sentiment is mixed.. Sources: Miele Australia sustainability, Shop Ethical - https://miele.com.au/sustainability, https://ethical.org.au/companies/418