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Twinings Sustainability Actions

Launched Sourced with Care

Twinings launched its Sourced with Care programme in 2016 to support the people who grow its ingredients and the communities around them. The company says the programme was created to respond to social and environmental issues in tea and herb supply chains. It focuses on improving livelihoods, working conditions, education, and support for women in sourcing regions. Twinings also says it uses direct engagement with growers and local communities to understand problems and shape action.

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Built a community needs tool

Twinings developed the Twinings Community Needs Assessment, or TCNA, with independent experts such as UNICEF. A needs assessment is a way to find out what a community lacks and what support would help most. Twinings says this tool looks at human rights risks and local needs in tea-growing areas. It is meant to go beyond standard third-party audits by involving communities directly and helping the company plan local action with partners.

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Expanded water and sanitation work

Twinings says its water, sanitation and hygiene programme, often shortened to WaSH, has built more than 3,500 latrines and 346 water points in India, Kenya, and Sri Lanka. It says this has helped more than 18,700 people. The company also says it plans to build 800 more toilets across eight tea gardens in Assam. This work is aimed at improving basic sanitation and access to clean water in sourcing communities.

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Cut packaging waste

Twinings says it has removed 20 kilotonnes, or about 70%, of non-recyclable material from its packaging since 2020. It also says its tea bags are now industrially compostable, meaning they can break down in special composting facilities, and that 86% are home compostable. The company says it is also reducing unnecessary plastic and using more paper-based alternatives across packaging.

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Set climate targets

Twinings says it has science-based targets, which are emissions goals checked against climate science, to cut emissions across its full value chain by 2030 and reach net zero by 2050. It says most of its carbon footprint sits in its supply chain, so it is working with suppliers, farmers, and partners on transport efficiency, packaging reduction, and lower material use. A separate report says these targets were validated by the Science Based Targets initiative, or SBTi.

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Improved worker safety efforts

Twinings says it has supported the Women’s Safety Accelerator Fund since 2022 to help address gender-based violence in Indian tea estates. It also says it has launched supervisor training programmes in Kenya. These actions are aimed at improving safety, awareness, and support for women and girls in tea-growing areas, while also strengthening workplace practices in the supply chain.

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