Upside is a commerce app that says it helps people earn cash back on gas, groceries, dining, and other everyday purchases. Its sustainability story is mostly about using part of its revenue to fund climate and food-rescue work. The company says it gives 1% of all revenue to sustainability initiatives, and it reports carbon offsetting and food rescue totals on its impact page. Independent ratings are mixed. Good On You rates The Upside “not good enough” overall, mainly because it says there is too little public detail on labour and environmental practices. Trustpilot reviews are also split, with one Upside page scoring well and another scoring poorly.
Positive Sentiment Found
Public sentiment is mixed, but there are clear positive signals around the app experience and value for money. Trustpilot shows one Upside page with a 3.8 out of 5 score based on 827 reviews, and another with 3.7 out of 5 from 803 reviews, which suggests many users are broadly satisfied. Review snippets on the brand’s own site also describe the app as easy to use and helpful for getting cash back on purchases people already need to make. On the sustainability side, the company’s own impact page says it funds climate and food-rescue work, including 4 million metric tons of CO2 offset and 4 million pounds of food rescued. Commons, a values-based spending app, also highlights expert-rated brands and says users can shop more intentionally, which supports the wider idea of sustainability-aware spending.
Common Criticisms:
The main criticism in the third-party material is that Upside’s sustainability and labour transparency look weak. Good On You rates The Upside “not good enough” overall, with a 2 out of 5 for planet, 1 out of 5 for people, and 4 out of 5 for animals. It says the brand gives too little public information about labour policies, and it found no evidence of strong action on emissions, hazardous chemicals, or water use. Trustpilot also shows a much weaker page for upsidesaving.com, with a 1.4 out of 5 score based on 577 reviews, which points to a separate pocket of unhappy customers. The company’s own impact claims, such as carbon offsets, are not independently verified in the material provided, so readers cannot confirm how strong those claims are from outside sources.