ZOU XOU

Not verified. Claim this page

ZOU XOU Sustainability Actions

On-demand production

On-demand means that the shoes are only made when we receive an order for them. When we launch a new collection, all designs (including new colors in existing styles) are initially made on-demand until proven popular. If a design is not popular, we continue to make it exclusively on demand until it is eventually discontinued.

12

Small-batch stock

If a design proves to be popular or it’s part of our core collection, then small quantities are kept in stock – generally only a few pairs of the most common sizes. Less common sizes like 35, 36 and 42 we tend not to keep in stock unless it’s a return! And yes, we restock returns that are in new and unworn condition!

12

Artisan wages and benefits

Absolutely. Our production partners are paid well above the industry standard. Argentina is an economically unstable country where prices of everyday things are always on the rise, so we need to regularly adjust wages to reflect inflation. It’s something that is very openly discussed with each production partner, with them often leading the discussion. They tell us when it’s time for a wage increase and we always oblige. It’s really important for us that they have a high quality of life too. Plus, we’re able to offer our core employees benefits like health insurance, paid vacation time and sick days, employment insurance and lunch and transportation stipends.

8

Responsible leather sourcing

We do our best to source responsible leathers. The majority of our upper leathers are sourced from Leather Working Group certified tanneries. The Leather Working Group is an organization which provides environmental audits and certification for responsible manufacturers globally. Other leather we use, like our vegetable-tanned lining and upper leathers are sourced from smaller, local family-owned tanneries.

12

Repair and maintenance

If the soles are worn down, don’t throw the shoes away–the soles can be replaced! The same goes for rubber or plastic toplifts (heel caps). It doesn’t happen often, but if soles begin to separate or sock liners lift up, a cobbler can reglue or replace them. You can also contact us if you need replacement toplifts or buckles.

12