ComfortDelGro

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ComfortDelGro Sustainability Profile

Sustainability Summary

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  • This is an unclaimed profile. ComfortDelGro has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.
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What do our labels mean?

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2024 Transformation Award Finalist

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World Benchmarking Alliance

We move and connect people, create jobs, invest and innovate to remain relevant and to improve quality of life.

ComfortDelGro Australia says it is trying to cut the environmental impact of transport by moving toward cleaner vehicles and lower-emission operations. Its sustainability pages describe work on hybrid, electric, and hydrogen buses, plus solar power, LED lighting, rainwater use, and better waste and water management at depots. The company also says sustainability is built into its wider business strategy and governance, with board-level oversight and alignment to the UN Sustainable Development Goals (SDGs, a global set of goals for people and the planet). Independent third-party material in the provided content is limited, so most detail comes from the company’s own disclosures and a SustainabilityTracker profile marked unverified. Positive Sentiment Found Public sustainability sentiment in the provided material is mostly positive, but it is based on limited independent evidence. SustainabilityTracker describes ComfortDelGro Australia as active in major ESG frameworks and benchmark systems, including CDP Disclosure Insight Action, the Dow Jones Sustainability World Index, MSCI ESG Ratings, the Science Based Targets initiative, and the World Benchmarking Alliance. The same profile highlights hybrid buses, electric bus trials, hydrogen bus plans, solar power, rainwater use, and depot efficiency work, which are all the kinds of actions third-party observers often look for in transport decarbonisation. A press release from SBS Transit also says the group created board-level sustainability committees and has had a standalone sustainability report since 2015, which suggests sustainability is built into governance rather than treated as a side issue. Common Criticisms: The negative sentiment evidence is weak and mostly about missing verification rather than a clear controversy. SustainabilityTracker says the ComfortDelGro Australia profile is unverified, which means the company has not confirmed the information there, so readers cannot treat it as independently checked company disclosure. The same material also does not show published scores from several major ESG raters named on the page, so there is no clear third-party rating to compare the company with peers. There is also no direct customer review data for ComfortDelGro Australia in the provided content. In short, the main concern is a transparency gap: the company has published a lot of its own sustainability claims, but the supplied third-party material does not give a full independent check of those claims.

About ComfortDelGro

  • Status
  • Unverified
  • Employees
  • 500+
  • Industry
  • Transportation/Trucking/Railroad
  • Country
  • Australia
  • Founded
  • 2005

ComfortDelGro Sustainability Actions

Hybrid buses cut diesel use

ComfortDelGro Australia says it replaced 50 diesel buses in Victoria with Volvo Euro 6 hybrid vehicles. It reports that these buses use about 30% less fuel and produce fewer emissions than the diesel buses they replaced. The company also says the hybrid fleet saved almost 4,000 tonnes of carbon dioxide from 2019 to 2023. This is a real fleet change, not just a plan, and it shows the company trying to lower emissions from daily bus services.

Electric and hydrogen bus trials

The company says it has started trialling fully electric buses in Melbourne and is also operating two battery electric buses in New South Wales. It also says two hydrogen fuel cell buses are being assembled for trial use. Electric buses run on batteries instead of diesel, so they do not create tailpipe emissions while driving. Hydrogen fuel cell buses make electricity on board from hydrogen, which can also reduce exhaust emissions if the hydrogen is made with low-carbon energy.

Solar, LEDs and water savings

ComfortDelGro Australia says it has installed solar power at multiple depots, replaced old incandescent lights with LED lights, and added water tanks at many sites to save water. It also says it has researched ways to extend the useful life of bus-washing water from three months to six months using bromide additives. These steps are aimed at lowering energy use, reducing water demand, and cutting waste in day-to-day operations.

Board-level sustainability oversight

A press release from SBS Transit says ComfortDelGro Group set up new board-level Sustainability Committees to oversee environmental, social, and governance (ESG, meaning how a company handles environmental, social, and management issues) decisions. The release says sustainability had already become part of the group’s decision-making, and the new committees were meant to give it the same weight as audit and risk matters. It also says the group issued its first standalone sustainability report in 2015 and later created a dedicated sustainability department.

Community and inclusion work

ComfortDelGro Australia says sustainability is part of its community engagement work. It says it supports sustainability events and revegetation activities, which means planting native plants again in damaged or cleared areas. In a wider group interview, ComfortDelGro also described support for people with disabilities and older people through adapted transport services, driver training, and donations of retired buses to schools and healthcare groups for accessibility demonstrations. These actions link environmental work with social inclusion.

ComfortDelGro Sustainability Commitments

2025

Trial hydrogen buses in Geelong

ComfortDelGro Australia says it plans to operate two hydrogen-powered fuel cell electric buses in Geelong in 2025. This is a future trial of a lower-emission bus option in real service. Hydrogen fuel cell buses use hydrogen to make electricity on board, which can reduce exhaust emissions if the fuel is produced with low-carbon energy.

2032

Cut Scope 1 and 2 emissions

ComfortDelGro says its approved climate target is a 54.6% reduction in absolute Scope 1 and Scope 2 greenhouse gas emissions by 2032 from a 2019 baseline. Scope 1 means direct emissions from things the company owns or controls, while Scope 2 means emissions from purchased electricity. The target was approved by the Science Based Targets initiative (SBTi, a group that checks whether company climate targets match climate science).

2032

Reduce Scope 3 fuel emissions

The company also says it aims to cut absolute Scope 3 emissions from fuel and energy-related activities by 61.2% by 2032 from a 2019 baseline. Scope 3 means indirect emissions in the wider value chain, such as fuel production and energy-related activities outside the company’s direct control. This target is part of its longer-term climate plan.

ComfortDelGro Partnerships


What do our labels mean?

2024 Transformation Award Finalist Logo

2024 Transformation Award Finalist

World Benchmarking Alliance Logo

World Benchmarking Alliance

About ComfortDelGro

  • Status
  • Unverified
  • Employees
  • 500+
  • Industry
  • Transportation/Trucking/Railroad
  • Country
  • Australia
  • Founded
  • 2005

Sustainable Development Goals

ComfortDelGro is committed to advancing these Global Goals to promote prosperity for people & planet.

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ComfortDelGro Sustainability News

CDC Victoria Takes Major Steps Towards a Sustainable Future with Electric Bus Expansion

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ComfortDelGro Australia Invests in GreenRoad Technology

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ComfortDelGro Australia Begins Electric Bus Trial in Melbourne

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Frequently Asked Questions

Has ComfortDelGro published a sustainability report?

Confidence: High. As of October 2026, ComfortDelGro has published sustainability reporting. A third-party press release says the group issued its first standalone Sustainability Report in 2015, and its sustainability pages describe an ongoing framework tied to climate, people, and governance. The company also says sustainability is overseen at board level. Consumers who want the latest version can check the company’s sustainability pages and annual reporting materials.. Sources: SBS Transit, ComfortDelGro, SustainabilityTracker - https://www.sbstransit.com.sg/news/comfortdelgro-group-doubles-down-on-sustainability-efforts-with-new-dedicated-board-committees, https://www.comfortdelgro.com/cdg-sustainability/our-approach-to-sustainability/, https://www.sustainabilitytracker.com/brand/comfortdelgro-corporation-australia/

What is ComfortDelGro's sustainability rating?

Confidence: Moderate. As of October 2026, ComfortDelGro Australia does not have a single public sustainability rating shown in the provided material for the Australian business. The third-party profile on SustainabilityTracker is marked unverified, and the page names several ESG frameworks and raters without showing a clear published score for this specific brand page. The company does appear in broader sustainability assessment circles, but the supplied content does not give one simple overall rating for consumers to use.. Sources: SustainabilityTracker, ComfortDelGro - https://www.sustainabilitytracker.com/brand/comfortdelgro-corporation-australia/, https://www.comfortdelgro.com/cdg-sustainability/our-approach-to-sustainability/

What sustainability certifications does ComfortDelGro have?

Confidence: High. As of October 2026, ComfortDelGro says its emissions-reduction targets were approved by the Science Based Targets initiative (SBTi, a group that checks whether climate targets match science). It also says it has been included in the Dow Jones Sustainability Index Asia Pacific, the FTSE4Good Indices, and the S&P Global Sustainability Yearbook. These are not product certifications, but they are third-party sustainability recognitions that suggest the company is being tracked by major ESG assessors.. Sources: ComfortDelGro, SBS Transit - https://www.comfortdelgro.com/cdg-sustainability/our-approach-to-sustainability/, https://www.sbstransit.com.sg/news/comfortdelgro-group-doubles-down-on-sustainability-efforts-with-new-dedicated-board-committees

What is ComfortDelGro's carbon footprint?

Confidence: Moderate. As of October 2026, ComfortDelGro has not published one simple carbon footprint figure in the provided material. It does, however, say it wants to cut emissions from its operations and has set targets to reduce absolute Scope 1 and 2 emissions by 54.6% and Scope 3 fuel and energy-related emissions by 61.2% by 2032 from a 2019 baseline. Scope 1 means direct emissions, Scope 2 means purchased electricity, and Scope 3 means wider indirect emissions. Consumers wanting a full footprint should look for the latest sustainability report.. Sources: ComfortDelGro, GrowbeanSprout - https://www.comfortdelgro.com/cdg-sustainability/our-approach-to-sustainability/, https://growbeansprout.com/comfortdelgro-cso-jonathan-jong-esg-brew

Is ComfortDelGro's transport service becoming more sustainable?

Confidence: High. As of October 2026, ComfortDelGro says it is actively changing its transport services to lower emissions. It reports hybrid buses in Victoria, electric bus trials in Melbourne and New South Wales, hydrogen bus plans in Geelong, and depot upgrades such as solar panels, LED lighting, and water tanks. It also says it is working toward cleaner energy vehicles across its fleet. The evidence in the provided material shows a clear shift, although much of the detail comes from the company itself.. Sources: ComfortDelGro Australia, ComfortDelGro, SustainabilityTracker - https://comfortdelgro.com.au/sustainability, https://www.comfortdelgro.com/cdg-sustainability/our-approach-to-sustainability/, https://www.sustainabilitytracker.com/brand/comfortdelgro-corporation-australia/

Is ComfortDelGro ethical on labour and community issues?

Confidence: Moderate. As of October 2026, the provided material shows some positive social actions, but it does not give a full independent labour audit. ComfortDelGro says it supports community engagement, accessibility, and driver training for people with mobility needs. A third-party interview also says the group donated money, volunteer hours, and retired buses for accessibility demonstrations. That suggests social responsibility work is part of the business, but the supplied content does not include a detailed independent review of wages, working conditions, or supply-chain labour practices.. Sources: GrowbeanSprout, ComfortDelGro Australia - https://growbeansprout.com/comfortdelgro-cso-jonathan-jong-esg-brew, https://comfortdelgro.com.au/sustainability

What is ComfortDelGro doing about sustainability?

Confidence: High. As of October 2026, ComfortDelGro says it is focusing on cleaner transport, better energy use, and stronger governance. It reports hybrid, electric, and hydrogen bus work; solar power and LED upgrades at depots; water-saving steps; and board-level sustainability committees. It also says its climate targets are approved by SBTi and that it is included in several major sustainability indices. The overall picture is of a transport company trying to cut emissions while keeping services running.. Sources: ComfortDelGro Australia, ComfortDelGro, SBS Transit - https://comfortdelgro.com.au/sustainability, https://www.comfortdelgro.com/cdg-sustainability/our-approach-to-sustainability/, https://www.sbstransit.com.sg/news/comfortdelgro-group-doubles-down-on-sustainability-efforts-with-new-dedicated-board-committees