Forever New

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Forever New Sustainability Profile

Sustainability Summary

  • Good On You - Not found
  • Ethical Consumer - This information is locked, visit Ethical Consumer's website
  • B Corp - Not found
  • Trustpilot - 2.5/5 (8 reviews)
  • This is an unclaimed profile. Forever New has not joined Sustainability Tracker to verify their sustainability credentials. We gathered what we could from public sources.
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Forever New is a fashion brand that sells women’s clothing and has published some sustainability information, mainly about packaging, materials, and waste. Its South Africa environment page says it is working toward packaging targets for 2025, including more reusable, recyclable, or compostable packaging and less single-use plastic. It also says it uses recycled materials in some bags, tags, labels, and hangers, and that it donates or recycles unsold garments and fabric waste. Independent third-party signals in the scraped content are limited. Trustpilot snippets show mixed customer feedback, and there is no Good On You or B Corp assessment shown here. Common Criticisms: Public sentiment in the scraped third-party material is limited but mixed to negative. Trustpilot snippets show complaints about missing deliveries and slow customer service, including one review saying a customer was out $100 for a dress that never arrived. Another Trustpilot result shows a 2.5 out of 5 TrustScore from 8 reviews for one Forever New domain, which suggests weak customer satisfaction on that page. The Commons Earth result is not a brand rating for Forever New itself, so it does not add direct evidence about the brand’s sustainability reputation. Overall, the available third-party feedback points more to service problems than to verified sustainability praise or criticism, and there is not enough independent evidence here to judge the brand’s ESG performance in depth.

About Forever New

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Forever New Sustainability Actions

Packaging changes and targets

Forever New says it has been changing its packaging to use more recycled and responsible materials. It has set 2025 targets for packaging, including making all packaging reusable, recyclable, or compostable, and phasing out unnecessary single-use plastic. The company also says some shopping bags, paper bags, polybags, swing tags, and labels already use recycled or certified materials. These steps focus on reducing waste and making packaging easier to reuse or recycle.

Recycled materials in packaging

The brand says it already uses recycled content in several packaging items. Its plastic shopping bags had at least 50% post-consumer recycled material from January 2023, and it planned to raise that to 75% by 2025 and 100% by 2027. It also says its protective polybags were being moved to recycled plastic, and its online order satchels contain recycled material. Post-consumer recycled means material made from items people have already used and thrown away.

Paper, tags, and labels

Forever New says it has made changes to smaller product and shipping items too. It says its paper shopping bags are FSC Mix certified, which means the paper comes from a mix of recycled and responsibly managed forest sources. It also says its swing tags are FSC Mix certified, its woven labels use 100% recycled polyester yarn, and its shoeboxes were changed so they can be fully recyclable. These changes are aimed at cutting waste across the product journey.

Reuse and waste handling

The company says it offers e-receipts in stores, uses hangers made from recycled materials, and recycles those hangers when they wear out instead of sending them to landfill. It also says its preferred printing supplier is carbon neutral, a term that usually means emissions are balanced out, often through offsets. The brand says it donates and recycles unsold garments and fabric waste, and has several ways to keep sample and unsold items from becoming waste.

Forever New Sustainability Commitments

2025

Packaging to be fully reusable or recyclable

Forever New says it is working toward a 2025 packaging goal where all packaging will be reusable, recyclable, or compostable. This is a future target, not a finished result. Compostable means a material can break down into natural parts under the right conditions. The target suggests the brand wants to reduce packaging waste and make more of its packaging easier to handle after use.

2025

Cut single-use plastic packaging

The brand says it plans to phase out problematic and unnecessary single-use plastic packaging by 2025. Single-use plastic is plastic meant to be used once and then thrown away. This commitment points to a move away from short-life packaging and toward materials that can be reused, recycled, or composted instead.

2025

Increase recycled content in packaging

Forever New says it wants an average of 50% recycled content in packaging by 2025 and 70% of plastic packaging recycled or composted by the same year. It also says it aims for 100% post-consumer recycled material in plastic shopping bags by 2027. These targets are about using more recovered material and less new plastic.


About Forever New

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  • Unverified

Sustainable Development Goals

Forever New is committed to advancing these Global Goals to promote prosperity for people & planet.

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This information references https://www.forevernew.com.au/ and was sourced on 30/04/2025. Is this your business? Suggest an edit

Frequently Asked Questions

Has Forever New published a sustainability report?

Confidence: Low. As of September 2026, Forever New has not clearly shown a full public sustainability report in the material provided. The available information is mainly a South Africa environment page that lists packaging and waste actions, not a formal report with full company-wide data. Consumers who want a deeper view could ask Forever New for a current sustainability or ESG report directly.. Sources: Forever New environment page - https://forevernew.co.za/pages/fn-environment?srsltid=AU7gw4U9bd_MnjVDcE3yKDn2TEr7lo30-3s-tuLjWEfKTCuTn8l0-c8e

What is Forever New's sustainability rating?

Confidence: Low. As of September 2026, Forever New does not have a Good On You rating shown in the material provided, and no B Corp certification is listed either. The only independent score found here is a Trustpilot result of 2.5 out of 5 from 8 reviews on one Forever New clothing domain, which reflects customer service experience rather than sustainability performance. Consumers should treat the sustainability picture as incomplete.. Sources: Trustpilot, Forever New environment page - https://www.trustpilot.com/review/www.forevernewclothing.com, https://forevernew.co.za/pages/fn-environment?srsltid=AU7gw4U9bd_MnjVDcE3yKDn2TEr7lo30-3s-tuLjWEfKTCuTn8l0-c8e

What sustainability certifications does Forever New have?

Confidence: Moderate. As of September 2026, the material provided shows a few packaging-related certifications and standards. Forever New says some paper bags and swing tags are FSC Mix certified, meaning the paper comes from a mix of recycled and responsibly managed forest sources. It also says some packaging uses GRS-certified recycled plastic, where GRS means Global Recycled Standard. These are packaging claims, not a full company-wide sustainability certification.. Sources: Forever New environment page - https://forevernew.co.za/pages/fn-environment?srsltid=AU7gw4U9bd_MnjVDcE3yKDn2TEr7lo30-3s-tuLjWEfKTCuTn8l0-c8e

What is Forever New doing about packaging waste?

Confidence: High. As of September 2026, Forever New says it is changing packaging in several ways. It has targets for 2025 to make packaging reusable, recyclable, or compostable, and to phase out unnecessary single-use plastic. It also says some shopping bags, polybags, tags, labels, and shoeboxes already use recycled or certified materials. This is the clearest sustainability area in the material provided.. Sources: Forever New environment page - https://forevernew.co.za/pages/fn-environment?srsltid=AU7gw4U9bd_MnjVDcE3yKDn2TEr7lo30-3s-tuLjWEfKTCuTn8l0-c8e

Is Forever New packaging sustainable?

Confidence: Moderate. As of September 2026, Forever New says parts of its packaging use recycled or certified materials, such as FSC Mix paper bags and recycled plastic in some bags and polybags. It also says shoeboxes were changed to be fully recyclable. That said, the brand has not published a full independent audit of all packaging, so the overall claim cannot be fully verified from the material provided.. Sources: Forever New environment page - https://forevernew.co.za/pages/fn-environment?srsltid=AU7gw4U9bd_MnjVDcE3yKDn2TEr7lo30-3s-tuLjWEfKTCuTn8l0-c8e

Is Forever New ethical on labour and supply chain issues?

Confidence: Low. As of September 2026, the material provided does not include strong independent evidence about Forever New’s labour practices or supply chain standards. There are LinkedIn posts about workplace culture and women’s recognition, but those are company-related and not independent checks. Because there is not enough third-party evidence here, consumers should ask for details on supplier standards, worker protections, and audit results before drawing conclusions.. Sources: Forever New environment page - https://forevernew.co.za/pages/fn-environment?srsltid=AU7gw4U9bd_MnjVDcE3yKDn2TEr7lo30-3s-tuLjWEfKTCuTn8l0-c8e

What is Forever New doing about sustainability overall?

Confidence: High. As of September 2026, Forever New’s main published sustainability work in the material provided is about packaging and waste. It says it is increasing recycled content, using FSC-certified paper items, moving toward recyclable or compostable packaging, and donating or recycling unsold garments and fabric waste. The brand has also set 2025 targets for packaging. However, the public evidence here is narrow, so the wider ESG picture is still not fully clear.. Sources: Forever New environment page, Trustpilot - https://forevernew.co.za/pages/fn-environment?srsltid=AU7gw4U9bd_MnjVDcE3yKDn2TEr7lo30-3s-tuLjWEfKTCuTn8l0-c8e, https://www.trustpilot.com/review/forevernew.com.au